Executive

Your 2024/2025 K-W OIAA Executive Team

We are a diverse team of insurance adjusters/managers and industry partners.

Jaime Renner

President: Jaime Renner

Co-operators General Insurance Company

519-618-1254
[email protected]

Jaime has worked in the Insurance Industry in an Accident Benefit Claims role since 2012. Her family loves animals, and has two dogs, three cats and an aquatic frog! In her spare time Jaime likes to cook and try new recipes. Her favourite cuisine is Asian inspired, but she also enjoys making Indian, Mexican and even southern style BBQ. Her next big purchase will be a sous vide device. She loves the beach and to travel when she is able to. She looks forward to exploring more of the world when permitted!

Kayla Helmond

Past-President: Caroline Mansell

Ayr Farmers Mutual Insurance

519-514-1408
[email protected]

Caroline has over 8 years of experience in the insurance industry, currently works at Ayr Farmers Mutual as a Claims Adjuster. Caroline continues the journey in obtaining her CIP designation. When not working, Caroline enjoys time with her family, being outdoors, at the gym or quietly reading.

Kayla Helmond

Provincial Delegate: Kayla Helmond

Gore Mutual Insurance

844-974-4673 x 4240
[email protected]

Kayla is a property field adjuster with Gore Mutual Insurance. She has been in the industry since 2014. Kayla graduated from Wilfrid Laurier University in 2014 with a degree in English and has obtained her CIP designation. Outside of work, Kayla enjoys snowboarding, golfing and playing baseball. In the summer, she can often be found outside on a patio.

Carrie Keogh

Vice-President: Nathan Bentley
Gore Mutual

1-844-974-4673 x 4078
[email protected]

Nathan has worked in the Insurance Industry in various roles since 2016, most recently in a technical training role for property claims.. In addition to this role, he is an instructor with the local IIC chapter, teaching CIP courses. Outside of work, Nathan enjoys spending time camping and travelling.

Carrie Keogh

Secretary: Kyle Bergeron
Curo Claims Services

1-866-952-2876 x 1221
[email protected]

Kyle is a property adjuster with Curo Claims. He has been with Curo since 2019. Outside of work, Kyle enjoys golfing, and traveling.

 

Carrie Keogh

Social Director: Nathan Peters
Larrek Investigations

416-557-0638
[email protected]

Nathan earned his Master’s degree in Computer Science along with a Bachelor’s degree in Computer Information Technology from Wayne State University. He has earned certificates in Risk Management from the University of Toronto (Risk Management Principle and Practices, Risk Assessment and Treatment). In addition to all these accolades, he is a licenced Private Investigator.

His insurance industry involvement over the past 15 years includes roles on the executive teams of the Thousand Islands & Kitchener-Waterloo chapters of the Ontario Insurance Adjusters Association (OIAA) and the Ontario Insurance Professionals Association (OIPA). He is a member of the Canadian Defence Lawyers (CDL), CLHIA (Canadian Life and Health Association) and WICC.

In addition to Nathan professional accomplishments, Nathan is an avid chess enthusiast. He enjoys Spending time with friends and his family, loves being active and involved with his two boys and going on long walks with his oversized pooch!  He believes that engaging in such activities outside of work is not only a great way to relieve stress, but also improves mental well-being.

Carrie Keogh

Social Director: Christopher McClelland
Relectonic-Remech Inc.

647-528-4716
[email protected]

I am the Director of Business Development at Relectronic-Remech, the leading provider of electronic and mechanical restoration services in North America. I have over 13 years of experience in the insurance industry, specializing in electronics, security and investigations. I hold certifications in Crime Prevention Through Environmental Design (CPTED), Non-Accusatory Interviewing and Dealing with Deception.

Prior to joining Relectronic-Remech I was the North American Security Specialist for ASAP Secured, where I managed a portfolio of accounts in the security field for the Insurance industry and at ISB Canada, as the Customer Relationship Manager working closely with many of North America’s leading corporations as a single-source provider of documents and information.

Keri Johnson

Director: Laura Kelly
Heartland Mutual Insurance

519-886-4530 x 6246
[email protected]

Laura has been in the Insurance Industry for close to 20 years and has her CIP designation . She has held positions in Auto PD, Property and is currently the Accident Benefits and Claims Support Manager at Heartland Mutual.
Laura grew up in rural Ontario in a family of dairy farmers and is married with two grown children. She shares her passion for giving back so in her personal time, she is an advocate for the special needs community and is now excited to be part of the KW OIAA to promote education and long-term relationships within the Insurance community.

Jaime Renner

Director: Christine Fizell
Trillium Mutual Insurance Company

1-800-265-3020 x 5711
[email protected]

Christine has over 27 years experience in the insurance industry and currently works at Trillium Mutual Insurance Company as an Accident Benefits Adjuster.  She has a passion for our insurance industry having served on the Conestoga Chapter of the Insurance Institute from 2009-2016 and attending many of the events offered by the KW-OIAA and other OIAA chapters over the years.  She enjoys spending time with her family, camping, fishing, and going to hockey games.  Christine looks forward to serving as part of the board to help the team bring meaningful networking and educational events to our industry.

David Bushell

Financial Secretary: Bob Caskanette

Caskanette Udall Consulting Engineers

519-618-9044
[email protected]

Bob Caskanette is an Environmental Specialist with a Licensed Engineering Technologist (LET) with the Professional Engineers of Ontario (PEO). Bob has over 15 years of experience in the field of consulting and engineering. Bob is a certified Environmental Professional (EP), with specializations in Site Assessment and Reclamation, Water Quality, Air Quality, Health and Safety, and Waste Management, by the Environmental Careers Organization (ECO) of Canada, Bob is also a certified Radon measurement professional and was trained in the Canadian National Radon Proficiency Program (C-NRPP).

Bob manages designated substance survey (DSS) projects and hazardous material project management and abatement (i.e. Asbestos, Lead, PCBs, Mercury, and Mould), clandestine drug labs, and marijuana grow-ops, as well as other industrial/environmental hygiene-related work. Bob is very well trained and knowledgeable in health and safety requirements for projects, with over 200 hours of health and safety training between college and university courses, as well as industry training, and is a certified HST.

In addition to environmental engineering duties, Bob is fully qualified to handle assignments in fire cause and origin investigation. He is a Certified Fire and Explosion Investigator (CFEI), Certified Vehicle Fire Investigator (CVFI), and a Canadian Certified Fire Investigator (CCFI-C). Bob is an active member of the National Association of Fire Investigators (NAFI), the Canadian Association of Fire Investigators (CAFI), the International Association of Arson Investigators (IAAI), and the National Fire Protection Agency (NFPA). Bob is currently on the CAFI executive board of directors, effective since April 2015 and currently holds the position of 1st Vice President.

David Bushell

Website & Social Media Director: Alberto Martinez

CEP Forensic

226-753-6523
[email protected]

Alberto Martinez is a forensic engineer working out of CEP Forensic’s Waterloo office, specializing in motor vehicle collision reconstruction and biomechanical investigations. He graduated from the University of Guelph with a bachelor’s in biomedical engineering in 2014 and a master’s in mechanical engineering from McMaster University in 2017. Alberto is a licensed engineer with the Professional Engineers of Ontario (PEO).